thoughtbot

Street:

41 Winter St, Floor 7

Postcode:

02108

City:

Boston

State:

Massachusetts

Zip:

02108

Phone:

617 482 1300

Website:

www.thoughtbot.com

Category:

Internet/software

Assessing a Business Before Reaching Out

Read customer feedback: Customer reviews and ratings can give you insight into the business's reputation. Verify Contact Information: Double-check the contact details such as phone numbers and email addresses. If available, visit the business's official website. Verify Location: Use the provided Google map to verify the business location before planning a visit.

Facilitating Correspondence

Business Hours: Confirm the working hours to ensure someone will be available to answer your call. Note any holidays or special closure days. Alternate Contact Methods: Look for other ways to contact the business, like email or social media, if the main phone number doesn’t work.

Defending Your Privacy

Avoid Sharing Sensitive Information: Do not share personal information such as your social security number, credit card details, or passwords over the phone or email. Verify the Representative: Ensure that the person you are speaking with is a legitimate representative of the business. Ask for their name and position and verify it on the official website. Before proceeding with any legal matters, consider reviewing local $stateName state laws. It is also advisable to speak with a certified privacy legal expert to ensure compliance and to preserve your rights and interests. You can find more information here by searching for a certified privacy laws attorney.

Environmental and Operational Aspects

Check Weather: Check local weather conditions before visiting the business, especially if the area is prone to extreme weather. Confirm Operational Hours: Verify that the business will be open on the day you intend to visit, taking holidays into account.

Reporting Problems or Disputes

Legal Issues or Disputes: If you encounter any legal issues or disputes with a local business, document the details and seek legal advice. You may also report the issue to local consumer protection agencies. Address Listing Errors: Report any inaccuracies such as closed businesses, wrong phone numbers, or incorrect addresses. Submit a report using the following form: Contact Us Form

Critiquing Businesses

Post a Review: If you want to review a business, share your experience on the specific business's Facebook page or Google Local Business listing. This helps others in making informed decisions.